1. Privacy Policy
At Crown Cutting Software, we are committed to protecting your privacy and personal data in accordance with applicable U.S. laws and the Florida Information Protection Act (FIPA). What We Collect: – Name, email, phone number, and company information – Technical data (IP address, browser type, usage logs) – Information provided during software use, subscriptions, or support requests How We Protect Your Data: We use advanced encryption technology to secure all personal data. All customer information is stored on privately managed servers under our direct control. For accounting integration and data migration, we use Webgility, a trusted third-party platform that ensures secure synchronization with our administrative systems. Your Rights: You have the right to: – Request access to your data – Request corrections or deletion – Opt out of marketing communications – File complaints with our support team regarding data handling For any data-related inquiries, please contact us at: 📧 info@crownmidas.com or customerservice@midaswindowfilm.com 📞 305-888-8899.
2. Terms & Conditions
By using CrownCuttingSoftware.com or accessing our platform, you agree to the following terms: User Eligibility: Platform access is intended for professional installers, distributors, and authorized business users. License Grant: We provide a limited, non-transferable, non-exclusive license to use our software for authorized business purposes. Prohibited Uses: – Copying, modifying, or reverse engineering our software or templates – Sharing login credentials or unauthorized redistribution – Using our platform for illegal or unapproved activities Intellectual Property: All content, code, and templates are the exclusive property of Crown Cutting Software and may not be copied or distributed without prior written consent. Governing Law: These terms are governed by the laws of the State of Florida, USA.
3. Refund & Cancellation Policy
Refunds: Full refunds are available within 7 calendar days of the initial software purchase, provided the account has not been used to download templates. Cancellations: Monthly or yearly subscriptions may be canceled anytime, but charges already incurred are non-refundable. Auto-renewals can be deactivated by contacting our support team at least 48 hours before the renewal date.
4. Data Security Policy
Your information is protected with industry-standard SSL encryption, secure servers, and limited-access control. All user data is hosted on independent servers managed exclusively by Crown Cutting Software. We do not sell or rent user data to third parties. By subscribing to or using Crown Cutting Software, you agree to: – Use the software for your company’s professional operations only – Not transfer or sublicense your access to other parties.
5 .End User License Agreement (EULA)
By subscribing to or using Crown Cutting Software, you agree to: Use the software for your company’s professional operations only Not transfer or sublicense your access to other parties Accept that misuse or breach of this agreement may result in account suspension or termination.
6. Support Policy
We offer dedicated technical and customer support during the following hours: Business Hours (Eastern Time): 🕒 Monday–Friday: 8:30 AM to 5:00 PM 🕒 Saturday: 8:30 AM to 2:00 PM 📧 info@crownmidas.com | customerservice@midaswindowfilm.com 📞 305-888-8899 We strive to respond to all inquiries within 24 business hours.
7. Cookie Notice
Our website may use cookies for traffic analysis, session management, and user experience optimization. You may disable cookies through your browser settings, although some features may not function properly without them.